TRIAL OF NEW APPOINTMENT & TELEPHONE TRIAGE SYSTEM
Dear patients, Please be advised we have started to trial a new appointment structure and telephone triage system: with phone lines open from 08:10 hours in the morning from Monday to Thursday and from 08:30 hours on Fridays.
If you are over 40 years old and have not had a Blood Pressure check within the last 5 years, please book an appointment with our healthcare assistant.
Minor Injury Units are based at Camborne/ Redruth Hospital and Helston Community Hospital.
Camborne/Redruth Community Hospital has a Minor injuries and Illness Service. It is open from 8am to 10pm, seven days a week, including bank holidays. You do not need to book an appointment to use the the Minor Injuries and Illness Service and parking is free.
There are x-ray facilities available at Camborne/Redruth Hospital. To access the x-ray service you will need to be referred by your doctor who will provide you with a signed x-ray appointment card and advise you to telephone the x-ray department to book an appointment for your x-ray. Appointments can be booked between 9am to 8pm, Monday to Friday; and noon to 6pm Saturday, Sunday and bank holidays.
The West Cornwall Urgent Care Centre based at West Cornwall Hospital in Penzance offers Doctor cover 24 hours a day, 7 days a week and treats the following conditions:
1. Minor Burns, scalds and injuries.
2. Simple fractures (legs, arms, ankles and wrists). 3. Cuts which require stitching.
4. Chest and urinary infections.
5. Minor falls.
Call NHS 111 for non-emergency health advice (click 'Call 111' blue triangle at the bottom of the page)
or in case of an emergency 999
Thank you for your patience and understanding.
Out of Hours Call 'NHS 111' on 111.
Appointments The practice strives to meet the needs of all patients. All consultations are by appointment. We offer a mix of appointments, some bookable two weeks in advance, some available 48 hours and 24 hours in advance and we also have appointments available on the day.
We also offer an Improved Access Extended Hours Service especially for patients who are unable to attend during our normal surgery opening times. Appointments with a Doctor, Health Care Assistant or Practice Nurse are available on Saturday mornings at Connor Downs by rota. All Saturday appointments must be booked in advance by telephone or in person during our normal opening hours.
Home Visits Where possible please try to come to the surgery. If you know you are going to need a visit please telephone in the morning. You will be asked to give a short explanation of the problem so that the doctor can be notified and decide how urgent your request is.
Every year, millions of us visit our GP with minor health problems that can be easily resolved without a doctor's appointment.
It is estimated that every year, 50 million visits to the GP are made for minor ailments such as coughs and colds, mild eczema, and athlete's foot. By visiting your pharmacy instead, you could save yourself time and trouble.
Keeping a well stocked medicine cabinet at home can help you treat many minor ailments. Colds, coughs, indigestion and many other minor complaints can all be treated with medicines that are available over the counter.
Your pharmacist can advise on what you might find useful to keep in your medicine cabinet. Always follow the instructions on the medicine label and consult your doctor if the illness continues or becomes more severe.
Pharmacists offer professional free health advice at any time - you don't need an appointment. From coughs and colds to aches and pains, they can give you expert help on everyday illnesses. They can answer questions about prescribed and over-the-counter medicines. Your local Pharmacist can also advise on healthy eating.
Pharmacists can also advise on health eating, obesity and giving up smoking. Some pharmacists have private areas where you can talk in confidence. They may suggest you visit your GP for more serious symptoms. It is possible to purchase many medicines from the chemist without a prescription. Watch this short video on how you can get the most out of your local pharmacy
NHS Walk-In Centres offer convenient access to a range of NHS services for patients based in England only. You can receive treatment for many ailments including:
NHS Walk In Centres treat around 3m patients a year and have proved to be a successful complementary service to traditional GP and A&E services. Some centres offer access to doctors as well as nurses. However, they are not designed for treating long-term conditions or immediately life-threatening problems.
Major A&E departments assess and treat patients who have serious injuries or illnesses. Generally, you should visit A&E or call 999 for emergencies, such as:
If you're injured or seriously ill, you should go, or be taken, to A&E. If an ambulance is needed you can call 999, the emergency phone number in the UK. You can also dial 112, which is the equivalent for the European Union.
Major A&E departments offer access 365 days a year and usually open 24 hours a day. Be aware that not all hospitals have an A&E department.
Acute diarrhoea is usually caused by a viral or bacterial infection and affects almost everyone from time to time. A common cause in both children and adults is gastroenteritis, an infection of the bowel.
Bouts of diarrhoea in adults may also be brought on by anxiety or drinking too much coffee or alcohol. Diarrhoea may also be a side effect of a medication
NHS Symptoms, causes, treatment and information
Macmillan Cancer Support Diarrhoea as a result of cancer treatments
To save them on your computer, right-click on any of the links below and then click 'Save Target As..." . Click on any of the links below to play the audio files:
Burns - Explains the immediate treatment for burns and scalds.
Fits - How to deal with fits (convulsions/seizures) in adults and young children.
Wounds - Immediate actions for wounds, bleeding, and bleeding associated with fractures.
Unconscious patient who is breathing - How to deal with an unrousable patient who IS breathing (includes recovery position)
CPR for adults - Adults who have collapsed, unrousable and NOT breathing.
CPR for babies - Babies who are unrousable and NOT breathing.
Collapsed patient in detail - Explains the complete scenario including checks for breathing, circulation, etc.
These files have been prepared by Sussex Ambulance Service and comply with European Resuscitation Council Guidelines.
British Red Cross - First Aid Tips Simple, straightforward and easy to understand first aid tips
St Johns Ambulance St John Ambulance believes that everyone should learn at least the basic first aid techniques.
These links all come from trusted resources but if you are unsure about these or any other medical matters please contact your doctor or pharmacist for advice.
A cold is a mild viral infection of the nose, throat, sinuses and upper airways. It can cause nasal stuffiness, a runny nose, sneezing, a sore throat and a cough. Usually it's a self-limiting infection – this means it gets better by itself without the need for treatment.
On average, adults have two to five colds each year and school-age children can have up to eight colds a year. Adults who come into contact with children tend to get more colds. This is because children usually carry more of the virus, for longer.
In the UK, you’re more likely to get a cold during the winter months although the reasons why aren’t fully understood at present.
For most people, a cold will get better on its own within a week of the symptoms starting without any specific treatment. However, there are treatments that can help to ease your symptoms and make you feel more comfortable. These are available from your pharmacy, which means that you can treat yourself, rather than needing to see your GP.
There is no cure for colds. Antibiotics, which treat infections caused by bacteria, don't work on cold viruses.
There are a number of self-help measures that may help to ease the symptoms of a cold.
You should try to make sure you get enough rest if you have a cold. It’s not usually necessary to stay off work or school.
Colds & Flu A factsheet on the causes, symptoms, treatment & prevention of colds & the flu
NHS - is it the common cold or the flu? Colds and flu can share some of the same symptoms (sneezing, coughing, sore throat) but are caused by different viruses, and flu can be much more serious. Find out
Factsheet - Common ColdInformation about the diagnosis, treatment and symptoms of the common cold
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