TRIAL OF NEW APPOINTMENT & TELEPHONE TRIAGE SYSTEM
Dear patients, Please be advised we have started to trial a new appointment structure and telephone triage system: with phone lines open from ten past eight in the morning.
If you are over 40 years old and have not had a Blood Pressure check within the last 5 years, please book an appointment with our healthcare assistant.
Minor Injury Units are based at Camborne/ Redruth Hospital and Helston Community Hospital.
Camborne/Redruth Community Hospital is a Minor injuries and Illness Service, its open from 8am to 10pm seven days a week, including bank holidays. An Xray service is also available from 9am to 8pm, Monday to Friday; and noon to 6pm Saturday, Sunday and bank holidays. You don't need to book a appointment and parking is free.
The West Cornwall Urgent Care Centre based at West Cornwall Hospital in Penzance offers Doctor cover 24 hours a day, 7 days a week and treats the following conditions:
1. Minor Burns, scalds and injuries.
2. Simple fractures (legs, arms, ankles and wrists). 3. Cuts which require stitching.
4. Chest and urinary infections.
5. Minor falls.
Call NHS 111 for non-emergency health advice (click 'Call 111' blue triangle at the bottom of the page)
or in case of an emergency 999
Thank you for your patience and understanding.
Out of Hours
Call 'NHS 111' on 111.
The practice strives to meet the needs of all patients. All consultations are by appointment. We offer a mix of appointments, some bookable two weeks in advance, some available 48 hours and 24 hours in advance and we also have appointments available on the day.
We also offer an Extended Hours Service especially for patients who are unable to attend during our normal surgery opening times. Appointments with a Doctor or Practice Nurse are available from 18.30 pm until 19.45 pm on Tuesdays or Wednesday evenings, by rota, at Praze and we are trialling Saturday morning appointments at Connor Downs by rota. All evening and Saturday appointments must be booked in advance by telephone or in person during our normal opening hours.
Where possible please try to come to the surgery. If you know you are going to need a visit please telephone in the morning. You will be asked to give a short explanation of the problem so that the doctor can be notified and decide how urgent your request is.