Praze Surgery holds personal information about patients in the form of their medical records, both on computer and some hard copies. This is to help our team to look after patients' health needs and it may also be used to protect the health of the public and help manage the NHS as a whole. Information may be used for clinical audit to monitor the quality of the service the practice provides. Information used for statistical purposes will be held so that individual patients cannot be identified.
We are committed to protecting patient privacy and every member of staff who works for an NHS organisation has a legal obligation to keep the information we hold about patients confidential. We will not disclose your information to any third party, without your permission, unless there are exceptional circumstances i.e. in a life or death situation or where the law requires information to be passed on. We may also have to share your information with our partner organisations e.g. District Nurses or Social Services, this is subject to strict agreements on how it will be used.
Our full Privacy Notice is available here Fair Processing & Privacy Notice
Praze Surgery is registered with the Information Commissioners Office (ICO)
Should you have any concerns about how your information is managed at the practice, please contact the Practice Manager. If you are still unhappy following a review by the data controller, you can then complain to the Information Commissioners Officer (ICO) via their website www.ico.gov.uk